| Job Location | Dubai, United Arab Emirates |
|---|---|
| Experience | 0 to 1 years |
| Qualification Level | High School & Equivalent |
| Job Function | Administration / Commercial Operations, Customer Service / Telecalling |
| Skillset | Communication skills, teamwork, organization skills |
| Jobseeker Nationality | Jobseekers from any Asian countries |
Customer Service / Admin
We are seeking a motivated and proactive Customer Service / Admin Specialist to become a key member of our team. This role is ideal for individuals who excel in providing exceptional customer service and possess strong administrative skills. The position offers a unique chance to contribute to our company’s success while working in a vibrant and supportive environment.
Key Responsibilities
- Inquiries Handling: Efficiently respond to inquiries via phone, email, WhatsApp, and walk-ins. Address and resolve tenant concerns promptly to ensure a high level of satisfaction.
- Tenant Interaction: Manage and resolve tenant issues in a timely manner while maintaining accurate and up-to-date records. Prepare and handle lease agreements, including renewals and terminations.
- Documentation and Reporting: Collaborate with maintenance teams to ensure seamless service delivery. Prepare detailed reports as requested by management and ensure all leasing regulations and company policies are adhered to.
- Administrative Support: Provide excellent customer service to both tenants and prospective clients. Perform various administrative tasks as required by management to support daily operations.
- Technical Proficiency: Utilize MS Office tools effectively, including Excel, Word, and PowerPoint, to manage documentation and reporting tasks efficiently.
Qualifications
- Strong communication skills and a team-oriented mindset.
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
- Proficiency in MS Office (Excel, Word, PowerPoint) is required.
- Previous experience in customer service or administrative roles is a plus.
If you are enthusiastic about providing top-notch customer service and are looking for an opportunity to grow within a dynamic company, we encourage you to apply. Join us and become an integral part of our team, where your contributions will make a meaningful impact.
For further details and to submit your application, please contact us directly. We look forward to receiving your application and potentially welcoming you to our team.