| Attribute | Details |
|---|---|
| Job Location | Muscat, Oman |
| Experience | 2 to 5 years |
| Qualification Level | High School & Equivalent; Diploma |
| Job Function | Customer Service / Telecalling, Leisure / Fitness / Luxury |
| Skillset | Greet and welcome members and visitors with a warm and friendly demeanor. |
| Jobseeker Nationality | Jobseekers from any Arab/Middle East country; Jobseekers from any Asian countries |
APPLY HERE (IF APPLICABLE)
Front of House personnel
Are you a friendly, organized, and customer-focused professional eager to join an innovative and dynamic team? We are thrilled to announce the launch of a new high-performance brand in Muscat, Oman, and we are looking for enthusiastic individuals to be a part of our Front of House (FOH) team. This is a fantastic opportunity to play a key role in delivering exceptional service and creating a welcoming environment for our members and visitors.
Position: Front of House Personnel
Location: Muscat, Oman
Key Responsibilities:
- Welcoming and Greeting: Greet and warmly welcome members and visitors as they enter the facility, ensuring a positive first impression.
- Membership Management: Manage check-ins, handle membership inquiries, and provide detailed information about our gym services and programs.
- Communication: Efficiently handle phone calls, emails, and other forms of communication, addressing inquiries and providing assistance in a professional manner.
- Administrative Support: Assist with membership sign-ups, renewals, and payment processing, ensuring all transactions are handled smoothly and accurately.
- Reception Area Maintenance: Maintain a clean, organized, and inviting reception area to enhance the overall member experience.
- Issue Resolution: Address any member concerns promptly and escalate issues to management when necessary to ensure timely resolution.
- Retail Promotion: Promote and sell retail items such as apparel, supplements, and other fitness-related products to enhance member satisfaction and support revenue generation.
- Team Coordination: Support the overall operation of the gym by coordinating with trainers and other staff members to ensure a seamless and efficient service delivery.
Requirements:
- Experience: Demonstrated experience in a customer service or front desk role, ideally within a fitness or hospitality setting.
- Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with a diverse range of people.
- Organizational Skills: Excellent organizational abilities and attention to detail, with the capacity to multitask and manage time effectively in a fast-paced environment.
- Technical Proficiency: Competence with computer systems and office software to handle administrative tasks efficiently.
- Customer Service: A positive attitude and a commitment to delivering outstanding customer service.
- Passion for Fitness: An interest in fitness and a healthy lifestyle is highly desirable.
What We Offer:
- Competitive Salary: Attractive salary and benefits package commensurate with experience.
- Gym Access: Complimentary access to our state-of-the-art gym facilities.
- Professional Development: Opportunities for ongoing professional development and training to enhance your skills and career growth.
- Supportive Environment: A vibrant and supportive team environment where your contributions are valued.
- Innovative Brand: The chance to be part of a groundbreaking fitness brand, setting new standards in the industry.
Company Profile:
Positions Abroad is a leading recruitment and selection agency specializing in finding top talent for esteemed clients around the world. We are dedicated to connecting exceptional candidates with high-paying positions and helping organizations find the best professionals to meet their needs.
If you are enthusiastic about joining a pioneering fitness brand and meet the qualifications for this role, we encourage you to apply and become a vital part of our exciting new venture in Muscat.